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Corporate Information   Customer Service Pledge, page 3/3

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Listening is the foundation of all good relationships and a prerequisite to business success. But surprisingly few companies systematically listen to customers, suppliers, employees and competitors. The radical service improvements needed in this decade will require better customer information systems. Our partners, shareholders, distributors and suppliers are provided with clear and comprehensive information about our products and services and our policies and procedures for administering our operations. We welcome input from our partners to ensure that the company is in touch with the needs and want of their stakeholders and make the correct action in our operation environment and the current marketplace conditions.

 

 

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