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Corporate Information   Customer Service Pledge, page 1/3

Customer Service Standards
Employees of Novacom will be educated in the service standards of the company; will exhibit customer friendly service skills; and be knowledgeable, professional and courteous in meeting the needs of our customers.

Privacy Policy
All information gathered or held regarding the personal or business affairs of our customers will be held in strict confidence, for the sole use of Novacom in meeting its stated objectives. No information will be released to employees, partner organisations, or any other third party in a format that will allow identification except with the express consent of the provider or as may be required by law. We do not sell lists to third party marketing organisations
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